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Every Thing RightHR
For employers and HR professionals · included in Full access

Grievance pack

Everything to handle a grievance, from acknowledgement to appeal: dated timeline, every letter, meeting and investigation notes, and a harassment checklist.
Included in Full access, £7.99 a monthGet it

For employers in England, Wales and Scotland who've received a grievance from an employee. Answer a few questions and the pack dates each step, writes the letters to the Acas Code (and the draft Code expected in 2027), and adds a harassment checklist where the grievance is about harassment. Northern Ireland isn't covered. Collective grievances from a union follow your collective procedure.

Are you the employee? This pack is for employers. Raising a grievance? See your rights ›

On your device. What you type and the files made from it aren't sent to us or saved by us.

Picking up a case? Choose your people case log and the form fills back in.

How would you like to start?

What you get

  • Timeline and checklistDated from the day you received it: acknowledgement, meeting, outcome, appeal window and appeal, with the rules that apply now and checks before you go on.
  • Harassment checklistWhen it's about harassment: the all-reasonable-steps duty, third parties, support, interim measures, protected disclosures and what to review afterwards.
  • Acknowledgement and informal routeConfirming the points as you understand them, offering mediation or an informal conversation, and confirming a grievance raised verbally.
  • Meeting lettersInvitation with the right to be accompanied, a letter rearranging it, an update if it's taking longer, and a witness invitation.
  • Outcome lettersUpheld, partly upheld and not upheld, answering every point, with the actions you'll take and the right of appeal.
  • Appeal lettersAppeal meeting invitation, and outcomes for upheld and not upheld.
  • A grievance during a disciplinaryPausing the disciplinary, dealing with both together, or carrying on separately.
  • Note templatesGrievance meeting note with a running order, investigation interview note, investigation summary and appeal note.
  • People case log (Excel)The case goes into your log with its stage and next date. Open it from the log later and the form fills back in.
Get Full access: £7.99 a month

Every employer pack, bulk costing and agreement, for £7.99 a month. Cancel any time. Start now or once you've answered: your answers stay in this browser tab either way. Still to answer before the files can be made: Organisation name, Address, HR contact for questions, Employee's full name….

Everything you type stays on this device. The files are made here and never sent to us. A starting point to check and adapt, not legal advice. All packs are included in Full access.

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