Insights
Running HR well, with the tools you already have
Experience-led writing for employers and HR teams: what actually works when you're issuing letters at volume, communicating with employees and keeping people processes accurate and organised.
Featured · HR operations and technologyIssuing hundreds or thousands of personalised employee letters, accurately and on timeYou don't need new software to send every employee the right letter. You need a careful process, and the tools you already own.Updated 2 November 2026 · 6 min read · For employers and HR teamsRead the article ›
What you'll find here
We publish only when there's something useful to say, so the archive is short for now. New pieces will sit under these themes.
HR operations and technologyGetting high-volume HR work done accurately with the tools you already have.
Employee communicationsLetters, emails and conversations that are clear, personal and properly recorded.
Better people processesPractical ways to make everyday people processes quicker, fairer and less error-prone.
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Insights is our editorial writing for employers and HR teams. For step-by-step employment guidance on rights, rules and figures, for employees and employers, see our Guides.
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