Figures
Minimum wage mistakes employers make without meaning to
Most underpayments aren't low hourly rates. They're hours and deductions nobody counted.
‹ All guides · Updated 27 October 2026 · 5 min read · By Fraser Reading, CIPD Level 7
Why it matters
HMRC can recover arrears going back up to 6 years, at today's rate, add a penalty of up to 200% of the arrears (up to £20,000 a worker) and publish the employer's name. Most of the employers named didn't set out to underpay.
The common mistakes
- Salaried staff paid just above the minimum who work extra hours in a busy month, or whose pay is spread evenly but whose hours aren't.
- Salary sacrifice for a pension, cycle to work or a car, which reduces pay for minimum wage purposes.
- Uniform, tools, training or checks the worker pays for or has deducted, even if the deduction is small.
- Unpaid time: opening up, cashing up, security checks, handovers, required training and trial shifts.
- Travel time between clients or sites for care, cleaning and maintenance workers.
- Accommodation charges above the daily offset.
- Birthdays: someone turning 21 moves to the National Living Wage from their next pay period.
- The April rise: new rates apply from the first pay period starting on or after 1 April, which can be in March for some pay cycles.
Sleep-in shifts
Since the Supreme Court decision in Mencap v Tomlinson-Blake (2021), time when a worker is on call but permitted to sleep usually doesn't count as working time. Time spent awake and working does. Keep a record of the hours worked during the night.
How to stay safe
- Check every pay period, not the annual salary, against all the hours worked.
- Build in a margin for anyone within about 50p an hour of the minimum.
- Check the effect of salary sacrifice before anyone joins a scheme.
- Keep pay and hours records for at least 6 years.
- Plan the April rise in January, and write to everyone affected before it applies.
Work it out for your situation
General guidance, not legal, tax or financial advice. If you're unsure about your own situation, Acas gives free, impartial advice on 0300 123 1100.
Sources: GOV.UK: Calculating the minimum wage · Supreme Court: Royal Mencap Society v Tomlinson-Blake [2021] UKSC 8
